Colitu Bot
Answers questions about setup, connecting, subscriptions and your account in seconds. If it can't solve it, it hands the whole conversation to our support team.
Support request
Open a request for payments, refunds, your account or persistent connection issues. The whole conversation is kept in your dashboard and replies also reach your inbox.
Live support
Can't sign in? Leave your e-mail and our team will get back to you here and by e-mail.
- Solving connection problemsStep-by-step fixes when you cannot connect, the connection drops or sites do not load.
- E-mail verificationActivate your account with the 6-digit code, and what to do if the code does not arrive.
- Device managementSee, rename and remove your connected devices, and learn how the device limit works.
- Using Colitu on WindowsInstall Colitu on Windows 10 and 11, connect, and understand system proxy versus TUN mode.
- Using Colitu on AndroidInstall Colitu on Android, grant VPN permission and stop battery saving from killing the connection.
- Payment guidePayment methods, steps, confirmation times and what to do when a payment has a problem.
SecondsColitu Bot response time
A few hoursAverage first reply from support
3 languagesTürkçe, English, Русский
Server status →Live health of every location
Colitu staff will never ask for your password, verification code or card details. Don't share them on any channel.